Terms & Conditions

1. Agreement to these terms

These Terms and Conditions govern your use of the Keel Co. website, forms, chat widget, communications, and membership programs. Keel Co. is operated by Team Keeley, LLC, 11033 Merganser Terrace, Chesterfield, Virginia 23838, United States. By using this website or submitting information to us, you agree to these terms. If you do not agree, please do not use the site.

2. SMS text messaging program

Keel Co. operates an opt-in SMS messaging program. The terms in this section apply to every text message we send.

Program description

Individuals who opt in receive text messages from Keel Co. relating to membership updates, event invitations, wellness announcements, billing notifications, and replies to questions they have asked us.

How you opt in

You opt in by entering your mobile number on a Keel Co. web form or chat widget and checking the SMS consent box, which is optional and is never pre-selected. The consent language presented at the point of sign-up reads:

Message frequency and cost

Message frequency varies depending on your membership activity and the events we are promoting. Message and data rates may apply according to the terms of your mobile plan. Keel Co. does not charge for text messages.

How to opt out

You can cancel the SMS service at any time by replying STOP to any message from us. After you send STOP, we will send one confirmation message and will not send further messages unless you opt in again. You may also email [email protected] or call +1 804-387-5632 to be removed.

How to get help

Reply HELP to any message for assistance, or contact us at [email protected] or +1 804-387-5632, Monday to Friday, 9:00 AM to 5:00 PM Eastern Time.

Sample messages

Carriers and delivery

Carriers are not liable for delayed or undelivered messages. Delivery is subject to the effective transmission from your wireless service provider and is not guaranteed.

Privacy

Mobile numbers and consent records are handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

3. Membership and payments

Membership details, pricing, and billing schedules are presented at the time of enrollment and confirmed in a separate membership agreement. Payment is required according to the schedule agreed at enrollment. Keel Co. is a cash-pay service. Nothing is billed to insurance, Medicare, Medicaid, or any other government program. Members must be eighteen or older.

4. Medical and wellness disclaimer

Keel Co. is a wellness company. We do not practice medicine and we do not make clinical decisions. Medical consultations are provided by independent licensed providers who exercise their own professional judgment, and prescriptions are filled by independent licensed pharmacies. A provider may decline to treat, or may recommend something other than what you came for. That is their call, not ours.

Keel Co. maintains a commercial relationship with the telehealth platform and provider network that serve our members. Nothing on this website constitutes medical advice. Products and protocols are not intended to diagnose, treat, cure, or prevent any disease. Nothing here replaces your own physician.

5. No results guarantee

Keel Co. provides wellness resources, coaching, and access to licensed providers. We do not guarantee any specific health outcome, weight loss result, or other result. Individual outcomes vary based on personal health factors, adherence to protocols, and other variables outside our control.

6. Intellectual property

All content, branding, programs, and materials provided by Keel Co. are the property of Team Keeley, LLC and are protected by copyright and other intellectual property laws. Members receive a personal, non-transferable license to access and use materials for their own personal wellness. Materials may not be resold, redistributed, or republished without written permission.

7. Acceptable use

You agree not to use this website or our services to transmit unlawful, harassing, or fraudulent content, to attempt unauthorized access to our systems, or to scrape or harvest information from the site by automated means.

8. Limitation of liability

To the fullest extent permitted by law, Team Keeley, LLC and its officers, employees, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our programs. Our total liability for any claim will not exceed the amount you paid to us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Team Keeley, LLC from any claim, demand, loss, or expense arising out of your breach of these Terms or your misuse of our website, materials, or services.

10. Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, United States. Any dispute arising under these Terms will be resolved in the state or federal courts located in Virginia, and you consent to the jurisdiction of those courts.

11. Changes to these terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website or our services after an update constitutes acceptance of the revised Terms.

12. Contact

Keel Co.
Team Keeley, LLC
11033 Merganser Terrace
Chesterfield, Virginia 23838, United States
Email: [email protected]
Phone: +1 804-387-5632
Support hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time